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Loan
Policy
- Loan
eligibility for Library Materials
Patron
Category |
Type
of Materials |
Open
Shelf |
Red
Spot |
| Full
time Student |
14
Days
( 6 items)
|
1
Day
( 1 items) |
| Part
time Student |
14
Days
( 1 items) |
1
Day
( 1 items) |
| Postgraduate
Student |
30
Days
( 12 items) |
1
Day
( 1 items) |
| Lectuter
/ Management Staff |
30
Days
( 12 items) |
1
Day
( 1 items) |
| Part
time lecturer |
14
Days
( 2 items) |
1
Day
( 1 items) |
| Administrative
Staff |
14
Days
( 1 items) |
1
Day
( 1 items) |
| Alumni |
14
Days
( 2 items) |
-nil- |
Interlibrary
Loan (ILL)
The library can obtain
materials which are not in our collection
from other libraries, whether through Inter
branch loan, Libraries of Local Public Institution
of Higher Learning, Private Institution
of Higher Learning, Government Department
/ Ministries & other bodies. UniKL Library
offers ILL and Document Delivery services
to facilitate library users as well as library
members.
ILL
Entitlement
| Category |
Fee |
Loan
Facilities |
Privilages |
| UniKL
Branches |
Free |
No.
of book according to user category
/ 1 month-(can
be extended upon request) |
All Collections (OS
only) |
External
members
(Other libraries)
|
Photocopy
service charges and postage only. |
4
books / 1 month - (can be extended
upon request) |
All
Collections (OS only) |
Responsibility
of Borrowers
Items charged
out on a personal identification card remain
the responsibility of the individual named
on that card. All eligible borrowers are expected
to have a current address and latest phone
number in the patron record.
Books can
be renewed in person or twice over the online
(or telephone) provided there is no requestor.
Borrowers are responsible
for recalls at all times, they should make
arrangements for responding to the recall
and the prompt return of the item(s) to the
Library.
Borrowers are responsible
for returning materials on time and in good
condition, without evidence of defacement,
mutilation, or water damage.
As a reminder to borrower,
a date-due slip is placed in all materials.
As a courtesy, overdue notices/
reminder will be sent to students from the
library system.
Library materials should
be returned to a staff member at the Circulation
Counter located on the 14th floor or they
can be dropped in the book drop located at
the entrance of the library.
When
materials are overdue/ lost/ damage and/or
fines are not paid, fines and penalty will
be imposed to the respective borrower. (Please
see item 5, 6, 7 and 8 for details).
Damage
item
A full-time library staff member will determine
the extent of an item's damage. Damage can
include, but is not limited to, water damage,
stains, writing or highlighting, burns, missing
pages, broken spine, or scratches.
Borrowers will be charged a RM 30.00 fee
for each badly damaged item needing repairs.
Fines imposed for
late materials
Patron
Category |
Item
Category |
Open
Shelf |
Red
Spot |
ILL |
| UniKL
Staff and Students |
Rm
0.20 per day for each book
( maximum late fee is Rm 50.00) |
Rm
0.20 per hour for each book
( maximum late fee is Rm 50.00) |
Who
has overdue morethan 3 moth will be
blacklisted |
Lost
Materials
Lost books: cost of replacement (current
price of books ) plus $20.00 administrative
fee plus late fee for each book as stated
in item
Payment procedure for lost items
Borrower needs to fill in a payment slip
(3 copies) available at the Library counter
Counter staff will fill in the amount need
to be paid
The borrower needs to bring the form to
Finance Department and pay the amount due.
Finance Department will produce payment
receipt to the borrower
The borrower needs to return copy 2 and
3 (of the payment receipt) to the library
for library record purposes.
Circulation staff must inform the Academic
Department immediately, to lift any ban (if
it has been done).
Barring procedure
Library Counter staff will list down all
borrowers who recorded unsettled overdue/
lost and/or fines before the end of every
semester.
Any borrower who have recorded lost item
or fines exceeded RM 50.00 will be suspended
from loan privilege until they settled the
amount due.
For final semester students, they will need
to get clearance from library counter. Any
borrower who recorded lost item or fines exceeded
RM 50.00, a hold will be placed on the student's
record and this will block registration for
graduation and the release of transcripts.
Appeal
If a borrower wishes to appeal against
any penalty imposed on him/her, he/she may do
so by informing the counter staff and by completing
an Appeal Form available at the counter.
Please note that the following are NOT acceptable
reasons for appealing a fine.
Lack of knowledge of loan regulations
Failing to note due dates
Failing to renew on time
Failing to read overdue notices put on Library
notice board
Failing to receive reminder notices, either
electronically or by mail
Appealing Process
If a borrower wishes to appeal, he/she
need to fill up an appeal form available at
the circulation counter and in the library
home page.
Complete and submit the appeal form and
attach any supporting documents, (for example,
a doctor certificate to accompany an appeal
on medical grounds).
Many appeals often entail a comprehensive
search of book stacks and online records over
several days.
Serious cases which could not be solved
at the library management level will be extended
to the University Academic Committee (UAC).
Response of the UAC will be communicated to
the borrower within 7-10 working days after
the meeting.
Confidentiality
of Library Records
The University of Kuala
Lumpur Library Services protects the confidentiality
of every individuals personal information,
circulation records, and use of library materials
and resources. Such records shall not be made
available to anyone other than that person,
except under court order or other form of due
process which has been reviewed and approved
by the Academic Division.
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